The helpdesk for outsourced support agencies. Their inbox, their branding, their portal, run by your team from one place.
Jane Carter · 2m ago
Mark Robinson · 11m ago
Sarah Lin · 18m ago
David Kim · 34m ago
Not a single-brand helpdesk with multi-client bolted on. Every screen assumes you serve many clients, and keeps each one sealed off.
Built for one company supporting itself.
Built for one agency supporting many clients.
Every screen assumes you serve many clients, and keeps each one sealed off. One dashboard, many worlds.
The same model Zendesk and Zoho Desk use. Your client never changes their email, and their customers never know you exist.
Each client points their existing support@brand.com at the private Boridesk address we generate.
Mail lands, becomes a ticket in the right client's queue, and threads to the customer automatically.
Answer from the dashboard. The customer hears back from their own brand, and their reply lands right on the ticket.
Mainstream helpdesks charge per agent. Boridesk charges per agency, so costs stay flat while your team and client list grow.
An eight-agent agency pays for every chair before booking a single client. Your ninth hire ticks the meter up again.
The same eight agents. Up to ten clients. Branded portals and live tickets included. Your eleventh agent joins for nothing.
Per-seat figure is a conservative mid-market rate. For reference, Zendesk Suite Growth lists at $89/agent/mo billed annually (July 2026); monthly billing runs higher. Compare against your own plan's current rate.
Every plan includes unlimited agents, real-time tickets, branded portals and two-way email. You scale up only when you take on more clients.
For new & boutique agencies finding their feet.
For agencies hitting their stride and adding clients. Early-access pricing locked for life.
For established agencies scaling without limits.
Cancel anytime · no contracts · export your data whenever you want. No credit card to start.
Prices in USD, excluding any applicable VAT or sales tax. Features marked Coming soon are on the roadmap and not billable until they ship.
The honest answers, no fine print.
No. Each client keeps their existing support@ address and simply forwards it to a private Boridesk inbox we generate. Replies go out under that client's name, logo and colors, so their customers stay in your client's brand. Sending from the client's own verified domain is on the roadmap next.
Yes. It's enforced at the database level, not just in the interface. Every ticket, message and client record is scoped to your agency and to the client it belongs to, and we run an automated test suite that actively tries to breach that boundary before every release. Read exactly how it works →
Minutes. Add a client, point their support email at the address we generate, and tickets start flowing. There's no migration project and nothing to install.
Nothing. Agents are unlimited on every plan. You only move up a tier when you take on more client companies, not when you hire more staff.
Yes. No contracts and no lock-in. Cancel whenever you like, and your tickets, messages and client records stay yours: export them on the way out, or ask us and we'll send the full extract.
Email is live today and handles the full support workflow end to end. Live chat and WhatsApp are next on the roadmap, and you won't have to switch tools to get them.
Yes, no matter where your agency or your clients are based. Your agency is the data controller for your clients' customer data and we act as processor. We'll sign a data processing agreement, we keep a current sub-processor list, and we action deletion and access requests on request. Email legal@boridesk.com and we'll send the DPA before you onboard a single client.
Boridesk is live and handling real support email end to end, but we're deliberately onboarding a small number of agencies at a time so we can build around how you actually work. You get founding-customer pricing locked for life and a direct line to the person building it.
Be one of the first agencies running its entire client portfolio from one desk. Founding-customer pricing, locked for life. No credit card required to start.
Start your agency free →